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"The staff at Stir Communications are very knowledgeable online business and marketing consultants. They provided outstanding
insight into our industry...we give them our highest recommendation as outstanding in their field of online communication
and online business consultation."
- A. Bartel, Partner, CHP Architects
"Not only did we see an increase in leads provided but the quality of those leads was excellent."
- M. Kaario, Business Development Manager, Traders International
"It is without hesitation that I recommend Stir. "
- C. Berea, General Manager International Genealogical Society
" I found Stir to be of the highest professional quality in addition to being a truly outstanding human beings. Working with Stir let me see their team under the kind of pressure that every project requires while still being a never ending well of creative ideas."
- E. Penn
Digital Director, The Ballpark Advertising Agency
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Tourism & Travel Marketing
Check out our Tourism and Travel Marketing services for cities, parks, tour operators, travel agencies, hotels, resorts, tourism destinations and attractions.
We offer full service travel & tourism maketing plans, online marketing and advertising, web development, search engine marketing, local search optimization, social media, mobile, video, viral and email marketing.
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Improving
Your Website:
Getting Customer Feedback Using Response Forms
What is
the easiest way to improve your website? Let your website
users do it for you. Put a response form in prominent locations
on your website and ask customers what they need. If you ask the right
questions you'll get detailed information about how you can improve
your online presence and increase sales.
Depending
on the nature of your business website, consider asking questions like
these:
1. Which part of
this website did you find most interesting or helpful?
2. Please tell us your favorite product
3. How can we improve this website to better serve you?
4. What did you like least about this website? Why?
5. Was your shopping experience enjoyable?
6. Did you find everything you were looking for?
7. Was there something you wanted that we didn't have?
8. How did you find our website?
9. Would you recommend us to a friend?
Remember that your website customers are doing you a favor by taking
the time to answer your questions, so respect their privacy and keep
it short. Be sure to personally thank each person who responds to your
questions. You might want to consider using an autoresponder to automatically
send your customer a thank you email, then personally respond to your
emails within 72 hours. All feedback is good, even if it's negative.
You can't fix your website problems if you don't ask your website users
to tell you what they are.
If you're interested in receiving
customer feedback from your website, we can help. Contact Stir today.
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